Frequently Asked Questions

Get answers to common questions about Cloud Nine, The Ultimate Facial.

You’ll enjoy a 120-minute luxury facial including deep cleansing, AHA peel, lymphatic drainage, extractions, dual masks, LED therapy, and scalp and hand massages. Your esthetician customizes pressure and products, explaining each step and aftercare recommendations for optimal results.

Yes with precautions. We perform a skin consultation and may modify or omit the AHA peel or choose gentler products. Please disclose sensitivities, recent treatments, or medications so we can tailor the facial and prevent irritation.

For maintenance, schedule Cloud Nine every four to six weeks to support skin renewal and consistent improvements. Your esthetician may recommend a customized frequency based on skin concerns, treatment goals, and response to the AHA peel and LED therapy.

Avoid direct sun exposure, intense exercise, and heavy sweating for 48 hours. Use gentle skincare and sunscreen. Expect mild redness or flaking if you had an AHA peel; we’ll provide detailed aftercare and recommended products to support healing.

Yes—many guests add body treatments, massage, or injectables in a separate appointment. Tell us when booking so we can schedule appropriately. Some procedures may require spacing before or after the facial to ensure safety and optimal results.

Yes. Professional extractions are performed when necessary and tolerated, using sterile techniques to minimize irritation. We combine extractions with calming masks, lymphatic drainage, and LED therapy to promote healing and reduce the risk of post-extraction inflammation.